Privacy Policy

1. Purpose

This Privacy Policy is intended to inform any individual (hereinafter the "User") about how Kopel (hereinafter "we") collects, uses, discloses, stores, and protects personal information in accordance with applicable laws, including Quebec's Act respecting the protection of personal information in the private sector (Law 25).

2. Collection of Personal Information

As part of its activities, Kopel may collect the following information:

a) Information Collected Automatically

• IP address
• Browsing data (pages viewed, interactions)
• Approximate location
• Technical information (device, browser)

b) Information Provided Voluntarily

• First and last name
• Email address
• Phone number

This information is collected primarily through contact or subscription forms.

3. Purposes of Collection

Personal information is collected and used solely for the following purposes:

• Provide, operate, and improve the website
• Communicate with the User
• Produce internal statistical analyses
• Ensure the administration and security of services
• Provide tailored content or communications

4. Consent

By accessing the website or providing personal information, the User consents to its collection, use, and disclosure in accordance with this Policy.

The User may withdraw their consent at any time, subject to applicable legal and contractual obligations.

5. Disclosure of Personal Information

Personal information may be disclosed:

• to authorized staff members in the performance of their duties;
• when required by law or a competent authority.

Kopel undertakes not to sell, rent, or transfer personal information to third parties.

The website may contain links to external websites. Kopel disclaims any responsibility for the privacy practices of such third parties.

6. Retention of Information

Personal information is retained only for as long as necessary for the purposes for which it was collected or as required by applicable law.

For example:

• Contact information: retained as long as necessary to manage communications
• Analytics data: retained for a limited period for statistical purposes
• Consent and preferences (cookies): retained for a limited and reasonable period necessary to manage user preferences.

Once the applicable retention periods expire, the information is securely deleted or anonymized.

7. Security Measures

Kopel implements reasonable administrative, technical, and physical security measures, including:

• encrypted communications (SSL/HTTPS);
• restricted access controls;
• hosting on secure servers;
• use of security tools (firewalls, access management);
• staff awareness and training.

Despite these measures, no system can guarantee absolute security.

8. User Rights

In accordance with applicable laws, the User has the following rights:

• right to access personal information;
• right to correction;
• right to withdraw consent;
• right to deletion, within the limits established by law.

Any request must be addressed to the person identified below.

9. Cookies

The website uses cookies that allow it to:

• ensure the proper functioning of the website;
• analyze website usage;
• improve the user experience.

The User may configure their browser to refuse or limit the use of cookies.

10. Changes

Kopel reserves the right to modify this Policy at any time to remain compliant with legal and operational requirements. The version published on the website is the one currently in effect.

11. Person Responsible for the Protection of Personal Information

For any questions, requests, or complaints:

Christian Gauthier

President

info@kopel.ca

1295 Industrielle Street, La Prairie (QC), Canada